Terms & Conditions

1. Acceptance of Terms

littlelook.online is owned and operated by Shacho Private Limited (“Little Look”, “we”, “us”, “our”). By browsing our website or placing an order, you (“you”, “customer”) agree to be bound by these Terms & Conditions, along with our Privacy Policy and Refund and Returns Policy. If you don’t agree with any part of these terms, please don’t use the site.

2. Who Can Use This Site

Our products are made for children, but this website is meant to be used by adults on their behalf. You must be at least 18 years old, or accessing the site under the supervision of a parent or guardian, to create an account or place an order.

3. Your Account

If you create an account with us, you agree to:

• Provide accurate, current information when registering or checking out.
• Keep your login details confidential and notify us of any unauthorised use.
• Be responsible for all activity that happens under your account.

4. Products & Pricing

We try to display product colours, fabrics, and sizing as accurately as possible, but slight variations can occur due to screen settings or manufacturing batches. Prices are listed in Indian Rupees (₹) and may change without notice. We reserve the right to correct pricing errors, limit order quantities, or cancel orders placed at an incorrect price, and will notify you if this happens.

5. Orders & Payment

When you place an order, you’re making an offer to buy the product(s) in your cart. We may accept or decline any order at our discretion — for example, if an item is out of stock or we suspect fraudulent activity. Payments are processed securely through our third-party payment gateway; we do not store your full card or banking details on our servers.

6. Shipping & Delivery

We currently ship across India. Delivery timelines shown at checkout are estimates and may vary due to courier delays, weather, or other circumstances outside our control. Risk of loss and title for items purchased pass to you once the order is delivered to the shipping address provided.

7. Returns & Refunds

Returns, exchanges, and refunds are handled according to our Refund and Returns Policy, which forms part of these Terms.

8. Acceptable Use

When using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of these terms.
• Attempt to gain unauthorised access to our systems or another user’s account.
• Copy, scrape, or resell content or product listings without our permission.
• Upload or transmit anything harmful, such as viruses or malicious code.

9. Intellectual Property

All content on this website — including the Little Look name, logo, product photography, and text — is owned by Shacho Private Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce or use this content commercially without our written permission.

10. Limitation of Liability

To the extent permitted by law, Shacho Private Limited will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased, beyond the value of the order in question. Nothing in these terms limits any statutory rights you have as a consumer under Indian law.

11. Governing Law

These terms are governed by the laws of India. Any disputes arising from your use of this website or a purchase made through it will be subject to the exclusive jurisdiction of the courts in Gautam Buddha Nagar, Uttar Pradesh.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continuing to use the site after changes are posted means you accept the updated terms.

13. Contact Us

Questions about these terms? We’re happy to help.